FAQ

How to order

1. Choose your favorite items of inflatable slide, inflatable bounce, etc., and confirm the order. 2. We send you proforma invoice for confirmation. You need to sign on it and send back to us by e-mail or fax. 3. You transfer deposit payment for your order, and send us the bank bill for our confirmation...


About Payment & Price

1. How to pay for orders of inflatable slides, inflatable water slides and other inflatables products? We accept the payment method like TT, Cash,Western Union and Letter of credit: TT: deposit 50% or 30% before production and balance paid before shipment) ...


About Product & Order

1. Can you design one specially? Give us an idea, we can offer the design of inflatable games like inflatable slide, inflatable water slides or amusement parks, activities for customers' project. 2. What is your Standard of producing CE, EN14960, EN 71, ISO9001, SGS 3. Minimum Order Quantity? 1pc. 4. What about size and color? ...


About Delivery & After-Service

1. What about Delivery? Shipping methods: Shipping by sea, by air, by courier  (DHL/UPS/TNT/FEDEX), is available for customers. And the freight charge can be prepaid or collected.2. How long is the delivery? by courier / by air: about 3~5 working days after goods on plane.by sea: about 25 working days after goods on board. 3. What is the guarantee period?


What are the differences between in-stock products and custom products?

Please note that except in-stock products, all ofASIA's products are custom products (custom items include non-ASIA logo, banners, printing and designs and so on) and are subject to a 50% deposit before production, 50% balance payment before products delivery after the products are finished. As for in-stock products, customers will have to pay in full before delivery.


Can I pay via PAYPAL?

Yes, we can.


Can we visit to your factory or company?

Yes, you are welcome. Before customers’ visiting to our factory or company, we can help with hotel reservation, picking up and other relative arrangement.

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